See our most commonly asked questions below or contact us.
I registered and paid for the course, but what should I do next?
You should receive a confirmation email with an enrollment key to access the online course. Once you have found the email, log on to http://agrilife.org/stepup and click on “Access Your Course”. You will need to complete the introduction session and complete the participant survey before lesson 1 is available for access.
If you are participating in a face-to-face course, you should contact your county agent for further instructions.
I did not receive an email confirmation with my enrollment key for the online course. What do I do?
Check your inbox as well as your junk mail. If you are still unable to locate the confirmation email, contact Valerie Weber.
I enrolled and paid but cannot access the first lesson of the online course.
Contact Odessa Appel with your username for learnonline.agrilife.org.
I missed a week of the online course. Can I still view last week’s lesson?
New weekly lessons will be posted every Monday. Once the lesson is released on Monday, it will be available for the duration of the 12 week course.
Where do I weigh in?
Weights are self-reported only at the beginning and the end of the series on your pre and post surveys. You are encouraged to weigh yourself at home once a week to track your progress, but you do not have to enter weekly weights on the course website. Worksite wellness programs, local county programs, or other groups may have additional, optional activities such as weekly weigh-ins, challenges, or incentive opportunities for you to participate. Check with your local county agent for more information.